That waiter you’ll never see again…he’s going through a nasty divorce.
The woman who picked up your call after 40 minutes on hold…she’s just starting her second 8-hour shift.
It’s easy to feel anonymous when you hide behind a keyboard, or know that you’ll probably never interact with a person again. Yet every interaction is a chance to impact someone’s life, and it takes little effort to make it a positive one.
That girl behind the register at 7-11…how many times do you think she’s had a kind, human interaction today? You have more power than you think.